Last updated: July 2026
LeCodeur ("we", "us") is committed to protecting the personal information of everyone who interacts with our website and services, in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).
This policy explains what personal information we collect, why we collect it, how it is used, and the rights you have over your own information.
When you submit a contact form, request a quote, or enquire via WhatsApp or email, we may collect your name, email address, phone number, business name, and any details you choose to share about your project.
Our website may use standard analytics tools to understand general visitor behaviour, such as which pages are viewed and how long visitors stay, which does not identify you personally.
If we build an online store or booking system for you, that system may collect customer information on your behalf, such as names, delivery addresses, and order details, for which you act as the responsible party under POPIA.
We use the information you provide to respond to enquiries, prepare quotes, deliver contracted services, and communicate with you about ongoing projects.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Contact form submissions on our website are processed through a third-party form service and delivered to our business email address, with an internal copy retained for our own records.
We may share information with service providers who assist us in delivering our services, such as hosting providers or payment gateways like Payfast and Yoco, strictly for the purpose of fulfilling your project.
We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, or disclosure.
No method of electronic storage or transmission is completely secure, and while we strive to protect your information, we cannot guarantee absolute security.
You have the right to request access to the personal information we hold about you, request that it be corrected or updated, and request that it be deleted, subject to any legal or contractual obligations that require us to retain it.
You may also object to the processing of your personal information, or withdraw consent previously given, by contacting us directly.
Our website may use cookies or similar technologies for basic functionality and to understand aggregate visitor traffic. You can disable cookies in your browser settings, though this may affect some website functionality.
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law, such as for financial record-keeping under South African tax legislation.
We may update this policy from time to time to reflect changes in our practices or legal requirements. The "last updated" date at the top of this page will reflect the most recent revision.
For any questions about this policy, or to exercise your rights under POPIA, please contact us at info@lecodeur.co.za or via WhatsApp on 072 872 4098.
Questions about this policy? Get in touch.
Contact LeCodeur